Last updated: December 2024
At Digital Task Force, LLC, we are committed to delivering high-quality digital solutions and services. Due to the nature of our digital products and custom development services, our return policy differs from traditional retail policies.
This policy outlines the terms and conditions under which refunds, cancellations, and modifications may be requested for our products and services.
Due to the nature of digital products, the following items are generally non-refundable once delivered:
Refunds may be considered in the following circumstances:
Clients may cancel custom development projects under the following terms:
Changes to project scope after commencement may result in additional charges. All scope modifications must be documented and approved in writing by both parties before implementation.
To request a refund, please contact us at:
Email: stephenson@digitaltaskforce.org
Phone: +1 (346) 876-6763
Address: 4903 Thrush St, Dallas, TX 75209
Please include the following information in your refund request:
Refund requests are typically reviewed within 5-7 business days. Approved refunds will be processed within 10-14 business days and credited to the original payment method.
For ongoing subscription-based services:
All custom development projects include a warranty period as specified in the project agreement. During this period, we will address any bugs or issues at no additional cost. The warranty does not cover:
If you have questions about our return policy or need assistance with a refund request, please contact us:
4903 Thrush St, Dallas, TX 75209
+1 (346) 876-6763
stephenson@digitaltaskforce.org
Note: This return policy is subject to change without notice. We recommend reviewing this page periodically for updates. The most current version will always be available on our website with the last updated date clearly displayed.
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM CST